Meeting Schedule

CSRA 2021 Annual Meeting
Sunday, August 15, 2021
6 pm

Welcome Reception for State Retail Executives

(Participation limited to CSRA SRA members/staff)

Stevedore Meeting Room

Dinner on your own

Monday, August 16, 2021
9:00 am - 5:30 pm


Regatta Atrium

11:00 am – 1:00 pm

CSRA Board of Directors Meeting

Surgeon Meeting Room

1:00 pm - 2:00 pm

ASRA Briefing Session: Leverage the Power of a MEP 401k to Drive Membership

Join Curtis Picard of the Retail Association of Maine, and John Heise of Atlas Financial Group to learn more about the nationwide Multiple Employer 401k Platform many other SRAs are offering to their members. In the last 18 months, through the pandemic, the program has garnered hundreds of proposals, quadrupled in assets, and has added members to participating SRAs. Join us to learn how why this turn-key 401k program is having tremendous success, how we work on your behalf to assemble a team of advisers selling your association, create value for existing and potential members, and how you can participate.

 Stevedore Meeting Room

2:00 pm - 4:30 pm

CATAPULT CEO: SRA Professional Development

(Participation limited to CSRA SRA members/staff)

Looking Back… Looking Ahead

It’s been a year like no other and nobody knows this better than us. We adjusted, we worked, we pivoted, we invented and we’re all exhausted. However, now it’s time to breathe, decompress, recharge, and get motivated.

Learn firsthand how to find that next layer of energy when you think there’s nothing left in the tank.

Sharing Victories

Following our opening address, our colleagues will have the opportunity to share one or more of their accomplishments during COVID. 

We want to hear what you did to move your organization, staff, or the industry forward. This is a time to pat yourself on the back and inspire your peers. 

New Vision for 2022

We’ve learned how to keep it going and we’ve got some great ideas from our colleagues – now we need to operationalize it.  During this session we’ll learn what is possible and how to develop a quick and accessible 12-month flash plan.

Welcome: Cailey Locklair, Maryland Retailers Association Chairwoman, CSRA and 2021 Annual Meeting

Keynote: Brian Riggs, CEO, Riggs Enterprise Corporation

Regatta Ballroom

6:00 pm

SRA Reception & Dinner at Latitude 38

CSRA Arranged transportation to meet guests at hotel lobby entrance.

Tuesday, August 17, 2021
7:00 am - 4:00 pm


Regatta Atrium

8:00 am – 9:00 am


Regatta Atrium

9:00 am - 3:30 pm

CATAPULT CEO: SRA Professional Development, continued

(Participation limited to CSRA SRA members/staff)

Regatta Ballroom

9:00 am - 10:30 am

Diversity, Equity & Inclusion

An exploration of the rise of diversity, equity, and inclusion and how association executives are implementing change within their organizations and facilitating change in the industry.

Moderator: Leon C. Buck, Jr., Vice President, Government Relations/Banking & Financial Services, and Chairman, Diversity Task Force, National Retail Federation

Renée Sunde, Washington Retail Association; Rose Gundersen, Washington Retail Association; Andy Ellen, North Carolina Retail Merchants Association; Bruce Nustad, Minnesota Retailers Association

10:30 am - 11:00 am

Networking Break

11:00 am - 12:30 pm

Tough Conversations: Fostering Successful Collaboration from Opposing Viewpoints

Collaboration and compromise are becoming increasingly difficult in today's climate. From business to politics, it’s clear that strong leadership and a willingness to listen are critical skills for fostering collaboration, especially from opposing viewpoints.  This session will explore the art of leading difficult conversations to bring everyone to the table to solve big challenges and issues. The discussion will draw upon real world examples in business, politics and the NGO community who have mastered the skills necessary to drive positive change by bringing many viewpoints together.

Moderator: Rachel Michelin, California Retailers Association

Speaker: Cassandra Walker Pye, Executive Vice President and Chief Strategy Officer, Lucas Public Affairs, Sacramento, California

12:30 pm - 1:30 pm

Networking Lunch

Federal Issues Update

Austen Jensen, Retail Industry Leaders Association

Regatta Atrium

1:30 pm - 2:45 pm

SRA Concurrent Roundtables

(Participation limited to CSRA SRA members/staff)

Regatta Ballroom

CSRA Annual Membership Meeting/CEO Roundtable

Bruce Nustad, Minnesota Retailers Association, Moderator

(Curated CEO issues including staff incentives, virtual management)

SRA Senior Staff Roundtable

Amy Drumm, Michigan Retailers Association, Moderator

(Curated topics to include Communications, emerging leadership, opportunities as an association professional)

2:45 pm - 3:30 pm

CSRA SRA Roundtable Session

Erin Sigrist, Vermont Retailers and Grocers Association, Moderator

(Curated topics to include: Technology Tips, Building a Retail Caucus, Advocacy/Grassroots Organizing)

CSRA Member Only Portion of the Meeting Adjourns 

Retailer Sponsors Participation Begins

3:30 pm - 5:00 pm

Walking Tour of the Annapolis Statehouse

Guests will meet tour guides in hotel lobby.

Private guides in colonial attire will share the history, culture, and fun of Historic Annapolis. The tour will be customized to our needs. Assuming the Statehouse is open, we will tour the interior of the Statehouse, the country’s oldest State Capitol in continuous legislative use. We will view the renovated Old Senate Chamber where, in 1783, George Washington resigned his commission. Walking through the historic district we will pass many 18th and 19th century mansions, St. John’s College, Hammond Harwood House, Paca House, Treasury and more.

6:00 pm - 8:30 pm

Welcome Reception & Dinner

Trophy Room Restaurant, The Graduate Hotel

 Wednesday, August 18, 2021
7:00 am - 8:30 am

Breakfast Buffet

Regatta Atrium

8:30 am - 9:30 am

Opening Session

"A Year of Rapid Transformation and Innovation - An Executive Perspective on Retail's Future"

Matthew Shay, President & CEO, National Retail Federation

Gordon Gough, The Ohio Council of Retail Merchants, Moderator

Regatta Ballroom

9:30 am - 10:30 am

Politics Today and Tomorrow

How are population shifts and redistricting going to affect the Congressional and state legislative picture around the country? What are the “end of the Congressional session” problem points for retail business? Can we expect a flip of the House and Senate and if so, how does that impact our issues? All of this will be discussed as well as the 2024 election activity.

Moderator: Cailey Locklair, MRA

Speaker: Jim Ellis, Ellis Insight LLC

10:30 am - 11:00 am

Networking Break

11:00 am - 12:00 pm

Consumer Data Privacy Panel

What has transpired since the 2019 AM on this issue? What laws have been enacted and what would you change if you could?  Is there solid model legislation? Can state leadership help to drive federal action?

Moderator: Paul Martino, NRF

Panelists: Chuck Miller, Macy’s; Scott Shalley, Florida Retail Federation; Chris Howes, Colorado Retail Council; Jeremy Hancock, Experian

12 noon

Keynote Presentation and Lunch

“The Future of Brick-and-Mortar Stores”

What is the future of brick-and-mortar stores? Is it predominantly a logistics hub? A key touchpoint for customers and brand experience?  A marketing communications channel? A new customer acquisition vehicle? Perspectives culled from multiple sources including interviews with senior retail executives and surveys of customers and Gen Z-ers will be presented on a perspective of the store of the future. 

Gautham G. Vadakkepatt, Founding Director, George Mason University Center on Retail Transformation

Cailey Locklair, Maryland Retailers Association, Moderator

Regatta Atrium

1:30 pm - 2:15 pm

Product Packaging and Emerging Environmental Regulations

Northeast and West Coast states are once again being targeted for first-in-the-nation laws to regulate the end-of-life management of consumer packaging. Additionally, states are looking to eliminate certain chemicals in different packaging. What are the challenges, opportunities and messages that can help states chart these waters.

Moderator: Curtis Picard, Retail Association of Maine 

Panelists: Andy Hackman, AMERIPEN; Alison Keane, Flexible Packaging Association; Josh Young, American Chemistry Council 

Regatta Ballroom

2:15 pm - 3:00 pm

Labor Issues Panel

An in-depth dive into a multitude of labor issues, including Hero/premium pay, state, and federal attempts to increase the minimum wage, restrictive scheduling, and paid sick/family leave. How do you effectively lobby these “customer friendly” issues?

Moderator: Dave VanderWoude, Best Buy

Panelists: Paloma Sparks, Oregon Business & Industry; John Holub, New Jersey Retail Merchants Association; Bruce Nustad, Minnesota Retailers Association; Lauren Doroghazi, RILA

3:00 pm - 3:30 pm

Refreshment Break

3:30 pm - 4:15 pm

Pharmacy Issues

Pharmacy issues are in the forefront like never before!  This distinguished panel will cover COVID/Now & Tomorrow; Technicians: The Future of Pharmacy; Reimbursement; Scope of Practice and What’s Next on the Horizon and take your questions. 

Moderators: Rob Karr, Illinois Retail Merchants Association Andy Ellen, North Carolina Retail Merchants Association

Panelists: Casey Cesnovar, Walgreen’s; Cynthia Laubacher, CVS; Sandra Guckian, NACDS; Leigh Knotts, NACDS

4:15 pm - 5:00 pm

 Retail Theft

Join us for an interactive discussion delving into the issues and solutions surrounding Organized Retail Crime. Panelists will recap what is happening across the country, how SRA’s are partnering with law enforcement and look at innovative ways to address this growing issue.

Moderator: Dave Davis, Utah Retail Merchants Association 

Panelists: Francisco Uribe, Home Depot; Casey Cesnovar, Walgreen’s; Tania Maestas, Chief Deputy Attorney General, Office of the New Mexico Attorney General; Caroline Joiner, Amazon

6:30 pm - 9:30 pm



Join us for a traditional Maryland style crab feast (with other offerings) on the beautiful cruise ship, THE RAVEN - Featuring Ryleigh Modig, finalist from the The Voice, to perform, courtesy of BMI.

CSRA arranged transportation departs from hotel lobby at 6:00 pm

Thursday, August 19, 2021
8:30 am - 10:30 am

Interactive Breakfast

If you're still around, you're invited to join your colleagues in ongoing discussion of the hot issues!

Stevedore Meeting Room

schedule as of 08/09/2021