Privacy Notice


CSRA respects the privacy of its members and other visitors to its website. CSRA strongly believes that if electronic commerce and online activities are to flourish, consumers must be assured that information provided online is used responsibly and appropriately. To protect online privacy, CSRA has implemented the following policy.


What Information Does CSRA Collect? Most data CSRA collects is used only to help us better serve our members. It is our general policy to collect and store only personal information that our members and visitors knowingly provide. If our privacy policies change, we will notify all users by e-mail or a special announcement placed on the website.

From CSRA Members, Conference Registrants, and Other Customers. To gain access to members-only resources and personalization features on councilsra.com, members and other users are asked to register and provide some limited information. This information is submitted voluntarily. CSRA asks users to provide their name, organization name, business phone, and e-mail. Similar information may be submitted to CSRA through membership applications, meeting and event registration, publication orders, subscriptions, and contest registrations. Additionally, for some e-mails sent in HTML format by CSRA to its members through its listservs and electronic newsletters, we will collect specific information regarding what the recipient does with that email. For those emails, CSRA will monitor whether a recipient subsequently clicks through to links provided in the message. Other information collected through this tracking feature includes: email address of a user, the date and time of the user's 'click,' a message number, name of the list from which the message was sent, tracking URL number and destination page. CSRA only uses this information to enhance its products and distribution of those products to its members. This information is not sold or distributed in any other manner.

From General Users. CSRA does not collect any personal information from users browsing its website. Only aggregate data, such as the number of hits per page, is collected. Aggregate data is only used for internal and marketing purposes and does not provide any personally identifying information.

How Does CSRA Use Data Collected? CSRA uses information voluntarily submitted by members and other customers in the following ways:

Member Services and Products. Generally, CSRA and its direct subsidiaries use data collected to improve its own web content; to respond to visitors' interests, needs and preferences; and to develop new products and services.

Disclosures to Third Parties. CSRA also makes member contact information available through the CSRA Membership Directory to other members using its website. On occasion, CSRA may provide limited data to third parties that offer products and services. This limited data includes: names, job titles, companies and business addresses, phone numbers, business fax numbers or e-mail addresses. Users may request CSRA refrain from disclosing the data it collects to third parties by contacting CSRA at info@councilsra.com or 704-940-7385 to express their preferences if they determine that they do not wish to have the information shared.

Consent to Use Personal Information. For the purposes of the Data Protection Act(s) 1984 and 1998 (as applicable), CSRA or its agents must store, host and otherwise process the information (including personal data) supplied by the User when registering for this website. User supplies as defined above when registering for the website in order to allow CSRA (or its designated agents) to use the information to send the User unsolicited direct mail advertisements, promotions, and solicitations for third parties' products and services.

Credit Card Account Information. CSRA does not disclose credit card account information provided by its members and customers. When members and customers choose to pay using their credit cards, CSRA submits the information needed to obtain payment to the appropriate clearinghouse.